Pre-orders can take between 15-21 days. If item take longer you are entitled to a full refund. If you cancel your order before the 21 days 20 percent will be deducted from your refund as a cancellation fee.
Our Asian vendors have holiday 1/21-2/21 expect extended wait for key items -Tribeca
Exchange/Return within 14 days for equal or higher value.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please allow 3-5 business days for your return to be processed.
To complete your return, we require a your order number and visuals of the product via email
Sale items (if applicable)
Only regular priced items may be returned/exchanged.
Swim, body suits, undergarments, accessories cannot be returned/exchanged
Any items that arrive damaged will not bee exchanged/refunded
Shipping labels are provided for exchanges.